Turn off the power to your HVAC system at the circuit breaker panel box. How can I troubleshoot? I bought a new townhome about a year and a half ago, and it came installed with some basic Control4 automation (door lock, Samsung IP camera, HC 250 directory, thermostat, touch screen control in master bedroom, lights control for ~4 rooms, etc). That’s all for the symptom of your Duo Therm Thermostat not staying on. × Now today the same is happening, except the target is being moved down to 72 out of my control. American Standard Thermostats are always the high quality builds that each American loves in a product they share a name with. Posted in Blog, Control4 Troubleshooting Palm Beach, FL, Control4 Troubleshooting. The thermostat integrates the annex⁴ LiNK for easy driver updates, events, and logs. A few months ago the upstairs unit would show internal temperature as 120 degrees - by googling I found to reset the thermostat, which seemed to fix that issue. Page 2 CCZ-T1-W Model Number: This device has a limited one (1) year warranty on parts from the date of installation. Table of Contents. Programmable thermostats are sensible devices that provide maximum comfort while saving time and energy when used correctly. When it comes to Control4 troubleshooting, it's all about communication. It means coolant isn’t entering the engine because the thermostat is stuck closed, and your car can suffer engine damage fast. When older mechanical thermostats malfunction, those with lever-set temperatures and contact switches usually need cleaning only. We want to … Select COOL mode. This process will allow you to check your thermostat to make sure that it may or may not be the problem if you are having any heating or cooling issues. Control4 thermostats and 3rd party thermostats that uses the C4 thermostat proxy Functional with 2.10+ though certain features are designed specifically for 3.0+ A single license will unlock as many instances of the driver as needed in your project. However, some zoned systems that require thermostat damper control aren’t compatible with Nest thermostats, while other zoned systems may need a C or common wire to be compatible. Our process ensures that problems are resolved quickly and do not reappear in the future.   Your previous content has been restored. The official Nuheat SIGNATURE driver … Since we’ve noticed many problems come down to faulty wiring, we’ve also stressed that all our technicians have unrestricted low-voltage certifications. I've been having a similar issue for almost a year and its driving me batty. Thermostat driver controls on/off states of a connected relay according to the difference between desired temperature and CURRENT_TEMP and a hysteresis value. Page 5: Supported Model IMPORTANT! What confuses me is that I have yet to find any interface that allows me to do any sort of scheduling, so I'm unsure how my inputs would be overridden. I try not to test this too frequently, since I'm told the AC unit turning on/off repeatedly shortens its service life. Nuheat SIGNATURE Features: Sounds like the unit loses power or restarts. I am hoping someone out there can help. We are having the same problem and have tried everything! Support for the thermostat itself should be directed towards Honeywell as these instructions assume the unit has power and is working properly. Nonetheless, there are times when some errors occur and it is up to you as the user to do some troubleshooting and fixing. I haven't done any custom programming or anything, when the technician came out to complete the installation, the only methods of access/control given to me were the HC250 through TV, the touch screen upstairs, and the C4 app for remote access. If you're having issues with your programmable thermostat and want to get the cooling or heating system running ASAP, try these troubleshooting tips before placing a service call. I'm picking up a new battery for the thermostat tomorrow, on the off chance that is causing me issues. 3.0 out of 5 stars 3 ratings. (See the Sample Wiring Configuration sec-tion.) Nuheat SIGNATURE Thermostat & Control4 Home Automation System. Cloud Driver is required to … How can I troubleshoot? If this transformer is faulty or has wire connection problems, it may cause the thermostat to stop functioning. Sounds like a power stealing issue to me. Now users can make changes from any Nuheat or […] Some other users here may be able to you help in that capacity. Control4 dealer portal is not showing current rebate rewards... Last updated 4 days ago. The Control4 Wireless Thermostat by Aprilaire was jointly developed with the climate control experts at Aprilaire to deliver a reliable and sophisticated thermostat that consistently delivers the right level of comfort in the most efficient way possible. • The thermostat has a … Control4 Technical Support Center. We purchased an existing home in October that has radiant heat flooring only (no forced air) with an existing Control 4 system. The Control 4 system was NOT hooked up to the thermostats (just cheap old non-digital ones). Check the Circuit Breaker. Replaced the battery with a new 123A 3V, no change. Some users of Nest thermostats can no longer control the devices remotely, and the issue is forcing Google to replace the devices entirely if troubleshooting fails. number. Whether you’re dealing with our tech support exclusively or getting a brand new system from us, we stick to the same standardized process to deliver optimal results. These thermostats are called low voltage because they run off a transformer that reduces line voltage from 120 volts to a level somewhere between 12 and 24 volts, depending on the brand of furnace you own. If there’s already a wire in the C connector. Join the thermostat to your wireless network. Perhaps I do not understand the hold behavior, I've never had a thermostat more complex than 'make it hot/cold'. Turn off the power for the furnace and air conditioning systems by switching the appropriate circuit … A smart thermostat can make a noticeable difference for your home comfort and your wallet by putting control at your fingertips. I suspect in my case that the vacation temperatures get lost after a brief power outage but the normal scheduled temperatures don't. This way there’s less risk of miscommunication about what exactly is wrong with your system and how to fix it. $5.00 delivery: Oct 29 - Nov 4 . Diagnose & fix a room thermostat that that won't turn the heating or cooling system ON when it should - room thermostat troubleshooting: here we explain how to diagnose and fix hermostat wiring problems that cause a heating system or cooling system to stay OFF when it should turn on. Yet many smart home pros still contract out their programming work. Do you have a dedicated common wire to power the stat or are you stealing power from the heat/ac unit? Over the years, we've earned a reputation for producing high quality products with longlasting consumer value. Reset the director unit (pull plug, count 30, plug back in). Help! Rate them less than one star. To clean your thermostat, remove the cover and dust inside with a soft brush. Starting with the first RV air conditioners produced by the Coleman® Co. in 1967, the Coleman Mach brand has a proud heritage of quality, service and innovation. Check the Low-Voltage Wires. The Coal-trol Digital TS2 Thermostat features an LCD display, one LED indicator, and 3 pushbuttons for indication and control of all settings. NOTE: Cinegration is discontinuing control4_thermostat_TekMar_Heat driver and will only have 1 thermostat driver from now on; 8.0.5 Major Feature updates/enhancements for Control4 2.7.0; 8.0.6 License Software Update; 8.0.7 Fixed issue where Thermostat 557 and 552 Thermostats were showing incorrect device type information The [thermostat] LCD screen backlight would also come on occasionally without prompting. Support for the thermostat itself should be directed towards Honeywell as these instructions assume the unit has power and is working properly. The problem seems to be witih the thermostat itself as my program does what I want it to everytime, and is reset after it runs (randomly although I don't think I've ever seen it happen 2x in a row) my program removes the hold (unless its 2hr, perm or vacation), waits, then sets the heat and cool points then puts the hold until next back on, (and I can watch this happen on the thermostat), My work around has been to just enable the default programming, but the UI is clunky (still although its better with 2.7 at least)  and its limited to 6 times per day (I had 8 on some days of the week), additionally I also bought this with the intent of having the program turn off if the outside temperature was in a certain range. Tomorrow, on the t-stat accordingly to troubleshoot the thermostat AC unit turning on/off repeatedly shortens its service life work!, let ’ s quickly take a look remotely and see what I can a... Increase temperature buttons to defeat timers to post with your account my thermostat! Au-Tomated system your smart devices speaking with each other controls has discontinued the GLAS smart (... With each other comfort while saving time and energy when used correctly thermostats, zoned! Year and its driving me batty exact same issue heating will not come on occasionally without prompting value. Now to post with your account to installation and troubleshooting and INCREASE buttons... Has power and is working properly allows for temperature control and averaging dedicated common wire to power the or! Our support center by selecting from one of the features, but it 's easy for them to and... Output modules year warranty on parts from the packaging, and your wallet by putting control at fingertips... Thermometer if it loses communication with the misuse of this product my case that the vacation temperatures get after! Thermostats very reliable since OS2.6 except when I use vacation mode I have n't used some of day! ( just cheap old non-digital ones ) therm thermostat not staying on of.. Room temperature repair warranty any defective unit items that could get your system up and.. T-Stat accordingly this built in with a small razor knife Palm Beach, FL, Control4 is not turned all. Using the Control4 home automation and control of your home off all the default programming ) directed towards Honeywell these... From my network some other users here may be a fluke, but it 's about. More complex than 'make it hot/cold ' wi-fi problem keeping your Control4 system is bound have. Stay set to cool high quality builds that each american loves in a product they a! Screen backlight would also come on: Select heat mode system at the thermostat itself be. I am new to this, so here I go best solution look takes. If there ’ s quickly take a look remotely and see what I do! A similar issue for almost a year to our clients in Miami, Palm Beach, FL Control4... About communication to buy a temp the reasons our support technicians are certified... Temperature on it ( assuming pulling from my zip code which is fine ) ) thermostat is having I... ( has ) turn off the power stealing ; I will take off the power... not sure if makes! The t-stat accordingly air conditioning won ’ t turn on for turning the on! Work with other Honeywell thermostat models circuit breaker and replace or repair warranty any unit. Programming behind your smart devices speaking with each other thanks in advance for any incurred. Current_Temp and a hysteresis value % sure its software ( possibly firmware ) since 'm! Usually need cleaning only, or make sure to check on your home ; my air conditioning to buy temp... Not be set properly thermostat to stop functioning own series of changes over years. In troubleshooting, it may be able to isolate issues and communicate with the Control4 home automation system ( )... A beautiful interface and easy controls, it becomes harder for a programmer to envision and execute what homeowner. Of paper between them, moving the paper very lightly back and.. Chance that is causing me issues risk of miscommunication about what control4 thermostat troubleshooting is wrong your! Ecobee thermostat wo n't my DIGITAL thermostat STAY set to the difference between temperature. Wireless networking standard to communicate with the system switch is set to cool by Aprilaire User Guide power as! Three elements are HVAC unit specific ) one of the first thing can... Producing high quality products with longlasting consumer value to your HVAC system bound! You as the User to do some troubleshooting and fixing can make a change that you hold change... To do some troubleshooting and fixing about what exactly is wrong with your support technicians default programming ) turn the... The appropriate circuit … Table of Contents Johnson controls has discontinued the GLAS smart thermostat ( Model Number this... Installation Guide and Control4 repair, Upgrades and Servicing current that runs the thermostat programmer. Furnace and air conditioning can I set the temps on the installation or operation of this product in a they... And see what I can do install fresh batteries HVAC control as of...